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Policy and data processing

Policy and data processing

EL CENTRO HOSPITALARIO SERENA DEL MAR In compliance with the provisions of Article 15 of the Political Constitution of Colombia, Statutory Law 1581 of 2012 and Decree 1377 of 2013, of the Commerce, Industry and Tourism Sector, as well as its regulatory and complementary norms, it undertakes to protect the " constitutional right that all people have to know, update and rectify the information that has been collected about them in databases or files, and the other rights, freedoms and constitutional guarantees".

Based on the foregoing, we ask you to carefully read the following information since you receive communications from Hospital Serena del Mar, related to: news that we consider to be of interest to you, health services that we offer, education that we provide, among others. Hospital Serena del Mar, as an institution that stores and collects personal data, requires obtaining your authorization so that, in a free, prior, express, voluntary and duly informed manner, it allows the institution to collect, collect, store, use, circulate, delete , process, compile, exchange, update and dispose of the data that have been supplied and that have been incorporated into different databases or databases. Likewise, based on article 10 of Decree 1377 of 2013, Hospital Serena del Mar is expressly and unequivocally authorized to maintain and manage all your information as provided, unless you directly state otherwise. express, unequivocal and in writing, in accordance with the provisions of article 15 of Law 1581 of 2012 through one of the following options:

By physical means, request filed in Correspondence at the Centro Hospitalario Serena del Mar S.A. - Serena del Mar, Vía al Mar Km 8, Cartagena de Indias, office hours 08:00 AM to 05:00 PM from Monday to Friday or via email to: [email protected].

Additionally, at any time you have the right to oppose the sending of information and you can rectify or update the data if it is wrong or has changed. This Policy makes exclusive reference to what is indicated above and is not related to the information contained in the medical records, since the data and information contained therein retain their reserved, confidential and totally private nature (Resolution 1995 of 1999).