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Contact us

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We are committed to providing compassionate, safe, and people-centered care.

Learn about our support channels and/or submit your requests, petitions, complaints, claims, suggestions, or compliments.

Teléfonos

PBX 605 693 4040

We want to hear from you

Your opinion is essential for continuously improving our services and strengthening the experience of our patients and families.
Submit your Petitions, Complaints, Claims, Suggestions, Reports, or Compliments (PQRSDF) here.

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Información Personal

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Discover our customer service channels

We have the following channels to listen and respond to the customer's voice

User association

Suggestions mailbox

Strategically located in the Serena del Mar Hospital

In-person service

Patient and Family Care Office – First Floor.

Email

Channel for customer service and support.
Send email

PBX telephone line

To contact the Patient Care office PBX: 605 693 4040