Patient and family care

Patient and family care office

The Institution has arranged an area that provides support from the moment you plan your care: the Patient Care Office's main objective is to detect the needs of our patients and their families during their stay in the hospital, provide information non-clinical, accompaniment and support, managing in a timely manner the requests that arise during the care process.

The Patient Care team is attentive to facilitating your relationship and that of your companions with the Hospital. We also receive and manage your communications such as congratulations, complaints and/or suggestions.

Our office is located on the first floor of the Hospital, you can also contact us by phone 318-2542984 and email experienciadeusuario@chsm.com
 

Services for our patients and their families:

Pharmaceutical Consulting

A Pharmaceutical Chemist is available to answer your questions about medications.
Extension: 10513 - 15001
Hours: Monday to Friday from 8:00 a.m. to 5:00 p.m. to 5:00 p.m. and Saturdays from 8:00 a.m. to 3:00 p.m.
 

Parking

It is at your service 24 hours a day, managed by an external company 1park.

Pharmacy

If you or your family need to buy medicines, you can contact Farmacia Colsubsidio
Located on the first floor.
Office hours: Monday to Friday 8:00 a.m. to 5:00 p.m. m. to 7:00 p.m.
Contact: 312 391 5295
 

ATMs

Located in the main lobby